I am writing to express my deep concern and disappointment regarding an unfortunate incident that occurred during my recent flight from Srinagar to Hyderabad on July 26, 2023, with ticket number BZ6D38 and flight number 6E 609.
Regrettably, upon reaching my destination, I discovered that my valuable earbuds, worth INR 4000, were missing from my backpack. I had securely placed them inside my backpack before boarding the flight, and their absence was only noticed upon unpacking at my destination. I am certain that the earbuds were stolen during the course of the flight.
I am truly disheartened by this incident, as I have always trusted IndiGo for providing safe and reliable travel experiences. This unfortunate event has left me feeling uneasy and concerned about the security measures in place during the flight.
I kindly request a thorough investigation into this matter to determine how such an incident could have taken place onboard your flight.
I have attached a copy of my boarding pass and ticket for your reference. Please feel free to reach out to me at [protected]@gmail.com for any further information or clarification.
Looking forward to your response.
Was this information helpful? | 
We truly regret to note this. However, we would like to apprise you that all items included in hand baggage are under the sole responsibility of the customer. You may visit http://ki.show/FrtaMZ (clause17.3) for detailed information on conditions of carriage.
We appreciate your understanding.
~Team IndiGo