Indigo Airlines — Failure in duty / services

Address:

Kamrup Metropolitan, Assam, 781007

1. Flt no. E-45t, kolkata to via agartala ghy, time 13.55pm. 2. The concerned persons of indigo did not board me as i reached in the gate no. 23 around 1.47 pm but the attendant denied after calling to the concerned person. The approach was very and highly casual. 3. It clearly showed that the management wants money only and that s why the girl i.E., attendant approached me to get the ticket for the next flt as re-accommodation arrangement. Flt no. 6e-292, gate no. 19, time 16.25pm. 4. Question arises prima-facie that without announcing my name how they charged fare for another flight. This is a clearly a case of gross violation in providing services. Moreover, the man sit in in the counter wanted to know that there was an announcement made and wanted to proof for me. 5. You please see that the person who roams frequently do they have that much of time to produce the evidences..Really sorry to say that you people are running behind the money...I am sure that one day your business may go down, if these kind circumstances cripple further. You people know that negative information gallops the market easily at a very faster rate then the positive incidents. These are the backbone of our nature as human being. 6. I have lost two important business hours..And the behaviour was really disappointed. 7. This is the only time that i am lodging a complain rather i had faced lot of such situations due to mis-behaviour trather in-human behaviour. Incident occurred during 2010-11 when there was a delay due to bad weather etc. Person was punjabi with good health but stubborn behaviour. M also trying to discuss with higher authority freinds and relatives who are in a very big position... It is decided that such incident should be measured appropriately.. Regards,