[Resolved]  Indigo Airlines — flight got 8 hours of delay

Address:560076

Booking Reference : PNR : FJ7T7U
This flight took off at current time at 10 AM. It is supposed to land at 1 PM at delhi. But it got 8 hours of Delay and reached Delhi at 8 PM. I had some flight that I missed and again had to booked another flight, which costed me huge 8000 rupees. Also I was in flight for 10 hours. It was very hectic. I need refund for this Flight. Please help me in this case.
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Aug 17, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2018
IndiGo Customer Care's response
Hi Ankit,

We regret the inconvenience caused to you due to the delay of our flight 6E 2943. However, we would like to inform you that flight was delayed due to Air Traffic Congestion at Delhi airport, which is beyond our control. Further, we believe that our customer relations team is in touch with you in regards to the raised concern.

Regards,
IndiGo Team
Jul 20, 2018
Updated by ankitiiitgwl135cc
Customer team has still not solved my problem.
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