Please note that I travelled from Kolkata to Mumbai on 29/01/2022 with Flight 6E 139 at 05:30am reached Mumbai at 08:40am.
Name : SAQUIB ANWAR.
Please note that my Big luggage was damaged with portion near the wheel was found broken when I reached Mumbai.
On informing the Indigo personnel, near luggage pick-up area, I was told that it was not Indigo’a mistake & nothing can be done.
It was my new & first time use Safari luggage that was broken. Kindly compensate for the damage done from Indigo. Attached here are pictures. The Indigo staff was very rude & just tried to escape from the scene. Very poor service from Indigo throughout the journey .
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