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[Resolved]  Indigo Airlines — Payment not refunded.

I tried booking a ticket from bengalore to udaipur on 22 sep 2023. Amount of 6962 was deducted from my account but ticket was not confirmed. They said it would be refunded in 7 days but it has almost been 15 days.
here are all the details.

PNR/Booking Reference
VMN4YB
Transaction Date/Time
22 Sep 2023 20:54 PM
Booking Hold Date/Time
22 Sep 2023 21:24 PM
Transaction Amount
INR 6962.00
Transaction ID
JPAYaa796c52b59d85443
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Oct 8, 2023
Complaint marked as Resolved 
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Comments

Hi I paid amount for booking ticket Ktm to Delhi for my mother, but no ticket issued, looks like indigo is fraud, I paid from Australia, I bought ticket from indigo website, pls rectify my problem, or else allow me to put case in international court, looking forward to hear asap

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