Indigo Airlines — PNR IWR4UD doesn't exist

Address:Bangalore Airport

I was scheduled to travel on 10th Feb22 from Bangalore to Amritsar by Indigo flight scheduled at 9.20am. My PNR IWR4UD. I missed the flight due to medical emergency( Pituitary Tumor Headache) Indigo officials promised me the refund. Since then the PNR keeps on changing by officials in handwritten note like IWD4UD or UKCZXF. They never refunded nor did they rescheduled. In fact, me and Mom suffered a lot due to this experience.
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IndiGo customer support has been notified about the posted complaint.
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Dear Ma'am,

As checked, our team has issued your vouchers at your registered email address. The vouchers can be used for your future travels with us. It will be name restricted, one-time use, and will have a validity of 180 days.

Regards,
Team IndiGo

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