[Resolved]  Indigo Airlines — refund

Address:

New Delhi, Delhi, 122001

Hi... I have booked a ticket for delhi to srinagar on 24th nov for my brother who is in army but instead of booking it from srinagar to delhi i have booked a wrong ticket and so i cancelled the ticket through indigo website (Online) within 15-20 mins of the booking.
Now, today on 27th nov when i spoke to indigo customer care people they told me that it's showing a no show and i will not get a refund. I have told them that i have cancelled the ticket and that's why i know it showed me around 3500 deduction and remaining refund within 5-7 days but no one listens in the customer care. The ticket was around 10k

This is really pathetic and zero customer satisfaction.

Details:

Name of passenger: ashish ashish
Destination: delti to srinagar
Pnr: kdcpky

Now, customer care people want to help in no way saying it's shoeing a no show that's it