[Resolved] Indigo Airlines — refused boarding though reached at bag drop/checking on time | |||||
Trip id[protected]/11/17 Last lap indigo 6e342 bom 14:25-18:10 pat on nov 20. Two senior citizens, m76&f67 were refused travel at bag drop/check in desk by lady staff though we reached just before 13:40, closing time. All pleads failed. Paid rs.10262 extra for new ticket @ 14:10 for 6e786 on nov 21 which is illegal. Demand refund and apology. Was this information helpful? | |||||
Mar 17, 2018 Complaint marked as Resolved Verified Support Feb 12, 2018 IndiGo Customer Care's response Dear Sir/Mam, Greetings from IndiGo! With reference to the concern raised, we would request you to kindly share the airline PNR number to enable us to investigate this case with our concerned airport team. | |||||
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6E458/522 ON 11 FEB 2018
FROM DEL TO TRV.
Please send me duplicate ticket on this email id. [protected]@gmail.com. I am thankful for your help.