Indigo Airlines — Unethical behaviour

Good morning

on the 17th i sent a complaint

on the 18th i received a mail that my complaint has been forwarded to interglobe customer service,

on the 19th i recevied a call from the cpmpany, that i shall hear from them soon
today is the 28th
below is a part of my complaint i'm sending again
Dear Sir/Madam,
I am writing to you about the hardships (in an understatement manner of speaking) - that my eight-year-old son and I had to go through because of the intolerable behaviors of your company's employees at Guwahati International Airport & Kolkata International Airport, on the May 14, 2023, while travelling via Indigo Airlines Flight number 6E-7309 from Guwahati to Kolkata & upon arrival.

A grieved Customer
Shelley Rachel Biton
[protected]@gmail.com
+[protected]