Individual — Charging mo0re than MRP in IRCTC Stall itself

Address:

641018

Kadayam ramakrishnan Natarajan
Aug 23 (4 days ago)

to customercare
Dear Sir,
Yesterday I went to CBE Jn. to see off my daughter by 11014 and was in coach B2.
I went to buy biscuit in the IRCTC Stall, near to Toilet, more precisely, near pole 2032.
The MRP was Rs 10/= and the person chared Rs. 15/=. When asked he said it is Rs. 15/= only. But when I showed him the MRP, he quietly returned the balance.
Why don't you do surprise check and take disciplinary action?
If this happens in IRCTC itself, there is no point in talking about abolishing bad practices.
Awaiting action.
Regards,
K.R.Natarajan.