Indraprastha Gas Limited [IGL] — Billing Issue - BP No - [protected]

Address:

Ghaziabad

Dear Team,

While i have called many times to customer care but I am not getting any resolution

Today also I speak with customer care executive Mr. Roshan but he has not the able to understand the issue raised by me and when I asked for Head office contact detail so that i can escalate .. he has not provided the contact details of head office or any other contact where i can escalate

It seems that IGL believe in only way traffic ( do listen customer) as I am following up since long thru calls/mails but all are in vain

Regards
Nirankar Jaiswal

From: "nirankar shankar prasad jaiswal"
Sent: Wed, 27 Apr 2022 11:58:37
To: "customercare.[protected]@igl.co.in"
Cc: "nirankar8"
Subject: Re: [protected]

Dear Team

Waiting for revert and resolution ...

Regards
Nirankar Jaiswal
[protected]

From: "nirankar shankar prasad jaiswal"
Sent: Thu, 21 Apr 2022 15:30:06
To: "customercare.[protected]@igl.co.in"
Cc: "nirankar8"
Subject: Re: [protected]

Dear Team,

I am waiting for resolution on below so that can settle my pending payment for which i am continuously

Appreciate an revert on below

Regards
Nirankar Jaiswal

From: "nirankar shankar prasad jaiswal"
Sent: Wed, 06 Apr 2022 11:38:31
To: "customercare.[protected]@igl.co.in"
Cc: "nirankar8"
Subject: [protected]

Dear Team,

I am following since long through mail/calls but I am not getting any reply over mail and even I have done many calls to customer care and explained my issue regarding wrong billing but unable to get any resolution while I have mentioned many times that pls resolve this so that i can settle my account
Pls revert with corrected bill and adjust all late payments which has been added in my bills during this period

Appreciate an early revert and resolution of above so that i can make payment and settle my account

Regards
Nirankar Jaiswal
[protected]

From: "nirankar shankar prasad jaiswal"
Sent: Tue, 15 Mar 2022 15:53:27
To: "customercare.[protected]@igl.co.in"
Cc: "nirankar8"
Subject: Re: [protected]

Dear Team,

I am following from long time to resolve below issue so that i can make the payment & settle my accounts

Pls arrange to resolve the same at earliest so i can make payment

Regards
Nirankar Jaiswal
[protected]

From: "nirankar shankar prasad jaiswal"
Sent: Wed, 02 Mar 2022 10:22:50
To: "customercare.[protected]@igl.co.in"
Cc: "nirankar8"
Subject: Re: [protected]

Dear Team,

I think you have not gone through my mail thoroughly ...

I have mentioned it clearly that at same place when I asked to install meter at the time of installation, team has refused to consider my request and now for same place I have been charged which need to reverse so that i can make payment

Regards
Nirankar Jaiswal
[protected]