Indraprastha Gas Limited [IGL] — No bills no online service no portal for igl working for customers

Address:	New Delhi, Delhi, 110085
Website:	www.iglonline.net/PNGComplaintRedressal.aspx

Hi,

We are using the IGL PNG services from more than 6 months. This is to inform you that the iglonline.net site is not working more than three months. We are not even getting the bills by courier and not even through email. Have raised couple of complaints but unfortunately to say this is more like the Government Office where nothing will work.
My B P No. is [protected]. Please note firstly no one picks up the phone on the landlines if you are lucky and someone picks the phone then before asking the questions he will put the phone down or disconnect without even asking query of the customer. We are chasing like anything no one give any resolution over the phone.
I haven’t received the bills in time. In case I need to made payment the site is not working. I raised the complaints but no resolution one of the complaints the screen shot is enclosed for your reference:
Could u please do let us know how & where customer needs to go and speak.
Can we had the resolution & revert