Dear RBI Bank,
I Balababu took a personal loan from IndusInd bank a year back and regularly paid the EMI loan till December and after that I relieved from my company then salary is not credited in January. I tried to contact the Loan closure department from December to close without pre-closure charges, but no response then the Jan month EMI skipped, after that they routed to few departments and finally got the Loan closure department contact.
I tried my best and informed them that I will PAY MY LOAN AMOUNT WITHOUT PRE-CLOSURE but the bank is not accepting it.
They are charging around 60k as pre-closure charges. Please help me to close the amount without pre-closure or any other additional charges from December month.
Important Note: We have more than 10L in PMC (Punjab Maharashtra Bank) and that bank is not settling down, my hard earned saving money struck. That is also under RBI.
In this situation I had mentioned them to close without pre-closure charges but they are not willing to do it. I read some articles and recent news, there it was clearly mentioned that no banks should charge a pre-closure amount. The part payment option should be there but IndusInd bank seems not following it.
I sent email to customer care and other's but there is no proper written response for the last 1 month.
Please take this mail as priority and please provide your suggestion regarding the pre-closure charges. Was this information helpful? |
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