[Resolved]  Indusind Bank — Banking without customer's concern

Address:600083
Website:www.indusind.com

Hello,
This is m. Shanti anjamma having deposits @sarpavaram branch in kakinada. The bank staff has issued a credit card worth 1.8l (Limit) and we were not informed about rs 23, 000/- coupons.

The registered mobile number suddenly stopped getting alerts and they take money from flexi fd and mark another fd with a lean amount without an intimation. No alerts have come during this process.

Is this safe banking?

Please take immediate action on the sarpavaram branch staff.in other case, the customers will tag your bank as a fraudulent bank.

Please do come back to me.

Regards,
M. Shanti anjamma
+91 [protected]
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Sep 23, 2016
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2016
IndusInd Bank Customer Care's response
Dear Ms Anjamma

Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern.


Thanks,
Team IndusInd Bank.
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