[Resolved]  Indusind Bank — Collection Agency

Address:2-57, Road Number 17, MIDC Industrial Estate, Marol, Andheri East, Mumbai, Maharashtra 400069

I have taken retail loan from Indusind Bank for Rs. 7 Lakh and i was in regular of making every month instalment before covid but after covid i have lost my job and appreciated IndusInd for providing me restructuring and again i have paid regularly for 5 month now but again my situation is not stable to pay further EMI and in between this IndusInd had give my loan collection to 3rd party for collection of EMI …have told so many time to 3rd party that we cant not make full payment of EMI where i am ready to pay on sustainable basis till the time my situation is not stabled...even though 3rd Party collection agency still calling me multiple times on my cell number which is against RBI frame work and if tell them that i cant make full amount than they started torturing me by sending their recovery agent to my home and my office even in bank holiday also...i would request to higher authority to take some action against collection agency hired by IndusInd bank. Recovery agent Name is Aakash (Mobile Number - [protected]) & Ramraj Sawant ( Mobile - [protected])
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Nov 21, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2021
IndusInd Bank Customer Care's response
Dear Customer,

We request you to please share us your Contact details and Loan Account Number to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution. You may call [protected] for immediate assistance.

Regards,
Team IndusInd Bank
Oct 16, 2021
Updated by Sujit Soni
kindly share me your email id for further sharing of contact number & Loan account Number
Verified Support
Oct 19, 2021
IndusInd Bank Customer Care's response
Dear Customer,

We request you to please share us your Contact details and Loan Account Number to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution. You may call [protected] for immediate assistance.

Regards,
Team IndusInd Bank
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kindly share your email id for sharing my Loan number and contact number

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