Indusind Bank — Complaint against personal loan department for harassment

Address:

Chandigarh, Haryana

It is regarding personal loan a/c no[protected] with name of bhanu pratp singh.I have paid ECS of RS 3441 for the month of december 2015 through collection agency of indusind bank the details are as following:
Cheque no 297699,
Bank Name :Yes bank, AMT :3898 and the receipt ACKNOWLEDGE no is CHANAB0003704 as it was bounced because of no intimation of the bank and they also debited the charges for the same added in the cheque value which was collected by indusind agency employee MR Jagdeep singh and next ECS also debited in the month of Jan 2016 debited from my linked a/c but still i have got the message that i have not cleared my january 2016 month ECS which is already debited on the ECS date from my linked a/c .Today i have called the personal loan department for the same query but no buddy reply me back for the same.it is ex termly harassment for me to get loan from this bank.its a poor services to the customer and it effect to my Sibal aswell.