| Address: | Bank address: 7-24-3, Adavikolanu Vari Street, T Nagar Rajahmundry, Rajahmundry - 533101 (Near T Nagar), Andhra Pradesh state. |
Dear Sir/Madam
I am writing to express my dissatisfaction with the services provided by your bank and the excessive charges that have been imposed on my account.
I am K. Raghuram s/o K.Venkateswarlu(BJP East Godavari District General secretary) My father took a Bike top-up loan from your bank with loan account no-ARE00874S or loan registered mobile no-[protected]. The tenure of this loan is 30 months EMI from the start date of 20-Mar-2022 So I started paying EMIs regularly from there onwards. From the 17th EMI to upto 4 EMIs the bank didn't debit the EMI without any intimation I got to know this issue after 4 months that they are not debt my amount so I went to the bank and ask them the reason they told me that the signature is Mismatched. From up to 16 EMIs they debt the EMI with the same signature but from the 17th it's miracle for me how the signature was changed.
Due to the above issue, I lost my CIBIL score and you guys charged excessive check bounce charges for a loyal customer. Furthermore, I have also experienced several instances of poor service from your bank. I went to your Induslnd loans department office and bank as well but still, the bank staff didn't respond properly to the customers and also they are not talking with minimum respect and using vulgar words while talking with them.
I trust that you will take the necessary steps to address my concerns and solve my issue regarding the extra charges. I want my extra charges money back to my account within 10 days. I look forward to hearing back from you soon.
If you will not take this complaint seriously then I will proceed with the consumer court and am also ready to protest against your bank. Shame on you IndusInd bank.
Bank address: 7-24-3, Adavikolanu Vari Street, T Nagar Rajahmundry, Rajahmundry - 533101 (Near T Nagar), Andhra Pradesh state.
Sincerely,
K.Raghuram.
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