[Resolved]  Indusind Bank — credit card fraud charges

Address:RAYMOND LTD SALES DEPARTMENT J K GR, AM, Thane, Maharashtra, 400606

I have been getting harrassment calls and msgs from some one posing a caller from indusland bank stating that a credit card outstanding of approx 1.5 lac is on my name.
Please note i have not got any card issued on my name (Mr. Rohit sinha), and havent ever recieved any information from the bank's side either that ever a card has been issued on my name. However it was sometime in q3 2016 that an executive landed at my place to collect the outstanding amount, when i enquired about the proof of issuance/accepatnce of card and also the proof (Read cctv footage or otp acceptance) of me/my family memeber using the card at any merchant's end the department never showed up.
I even went to the branch to discuss my issue but no one paid attention, however i started geeting msgs from the bank stating the overdue. Point to be noted is that before this i never ever got any msg from the bank (Right from issuance of card to making the purchases or bill generation). Post my bank visit no one ever called me for apporx a year and half - but all of a sudden (A week back) i started getting calls from this number, where in the lady in charge abuses and use foul language and presurrizes for the payment, the conduct is so bad that she has even called my wife and my in laws (Who are old aged and retired) she even harassess them and abuses them saying she will send people at their place.
I am so depressed and harassed now - for something that i have never even committed - request someone from the concerned team to please help me!
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May 2, 2019
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
IndusInd Bank Customer Care's response
Dear Rohit,

We request you to share us your contact details or write to us at [protected]@indusind.com to enable us to assist you

Thanks
Team IndusInd Bank
Apr 17, 2019
Updated by srivastavashilpi
request your team to please contact on [protected] - please note this number is shared with trust of non disclosure of this number to any other 3rd party .

thanks
Complaint comments 

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Regn.:mh05bp9929
reg. Dt:03/01/2013
ch. No: me4jc36jlc7250835
name: sunder dhamble
s/w/d of: kuwarsingh

Sachin Dhamle's reply, Mar 28, 2019
Two wheeler vehicle finance my loan is clear as on 2013-14
Sachin Dhamle's reply, Mar 29, 2019
I want to noc

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