Indusind Bank — Credit Card Lie prior Issuance

Address:	400092
Website:	IndusInd Bank

Sir/Madam, The IndusInd Bank Credit Card dept. employees have sticked to their policy of issuing their Credit Card by saying that "There is no Joining Fees and/or Annual Charges". Previously on July'15 the Bank executive said me that they are issuing Credit Card with no Joining & Annual Fees(Lie). But in their confirmation call they said me that there is a joining fees of Rs.500/- which I agreed for, but to my utter shock the Credit Card statement showed the amount due Rs.570/- which on calling the Bank they informed me that Rs.70/- is Service Tax. Means first it was a Free Card, then Rs.500/- was chargeable and finally the Charge levied was Rs.570/-. What I want to say is I have to pay the charges for which I agreed, the Bank should have informed me about the S.T. at the time of Confirmation call; ultimately all I have to bear is from my pocket whether its Bank's Income or Service Tax. Finally I got the Card cancelled after so many followups after a month from the date of putting up the query with the Bank. After the incidence the IndusInd Bank people started harassing me by regularly calling me for applying for their Credit Card which I ignored. But on 8/10/2015 again their executive Miss. Roshni called and said the same old statement about No Joining & Annual Fees(which was again a Lie) as she called me today and asked me about the previous issue with the Bank and I narrated her the whole matter. To which she tells that there will be a Joining fees on this Card also(Yesterday It was a Free Card & Today its chargeable), so I said her that previously also they lied & now also they are doing the same thing, then she said Ok, and she will not process my request and the conversation ended. Then some Mr.Aditya called and started abusing me saying that Miss. Roshni have informed my yesterday about the charges. So, I want to file a Harassment complaint against InduInd Bank's Credit Card Department.