Indusind Bank — Credit Card - Unethical soliciting for card service

Address:	Indusind Bank ltd,Naupada Branch, Thane west, Thane 400602
Website:	www. indusind.com

Sir, I was approached by Indusind Bank official, Ms Karishma and then Mr Vishal Punjabi, of Naupada Branch Thane to open a saving Account with the Bank, as suggested i opened the account .Then they said, you upgrade your Pinnacle Credit to a next higher version and Pay 15000/+GST= Rs17700/-. I told them, I am not interested, as I cant pay Rs15000/- forthis. They said i wil be provided Amazon voucher for the value of Rs15000/- and i will not be of any loss, ad I get a higher version of the credit card.
I pointed that, stil iwill be losing the GST amount of Rs2700/-, as i cannot set off that, as an individual its a loss. However they both assured me that, i shall bee provided the coupon for this value of Rs2700/-also and to pay the amount. They confirmed this in the whats up message.
On payment and upgradation on following up, i received the coupons for Rs15000/- only. No coupon is received for Rs2700/- . There is NO response from them on following up and their card division says as per the scheme they can give coupon only for Rs15000/-.

This is a total fraud on the customers by the Bank officials, and was cheated me by Rs2700/-, why the bank officials of the Naupada Branch, Thane, play this mischief and defraud the customers.PLease addrress them to get back the money. Thanks shankar Devarajan