[Resolved]  Indusind Bank — Debit card fraud

Address:Nagpur, Maharashtra, 440010

On 6th december 2015 there were four fraud transaction made on my debit card of Rs 8000 approx without OTP(One time password). As per RBI norms OTP is essential for any online transaction to avoid fraud otherwise bank will refund in such fraud, but IndusInd bank did not followed same. Please help me in getting my money back from bank.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2015
IndusInd Bank Customer Care's response
Dear Mr. Sangal, We request you to message us your contact details so that we can solve your query at the earliest. Thanks, Team IndusInd Bank
Complaint comments 

Comments

On 15.10.17 I had used Indusind bank ATM centre for withdrawal of Rs.5000/-.But the amount debited twice.I had complained through my bank.But Indusind bank doesn't give a correct reply.Direct me to get my amount back.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2165
    Pending
    50
    Resolved
    1320
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information