[Resolved]  Indusind Bank — Debit Freeze and Account Closed

Address:Tifra, Bilaspur (C.G.)

My account number[protected] is in the name of Himanshu Bagh Yadav, the branch is in Vyapar Vihar, Bilaspur, Chhattisgarh, which is currently debit frozen from date[protected], in respect of which I have been given a letter by the bank on date[protected]. To which we had given the answer sheet on date[protected] then we were told orally a few days later on date[protected] that the debit freeze has not been removed but the mail has come to close the account, after that we Immediately after filling the request form to close the account in the bank, it was immediately given to the operation in-charge Mr. Ranjan Nayak and till today neither the debit freeze has been removed from my bank account nor my account is closed, this is being told by repeatedly taking information in the bank. Hey that the debit freeze has not been removed from above and I am dissatisfied with your irresponsible functioning and also got upset after going to the bank and every time I am getting disappointing response.
So I hope you will solve my problem as soon as possible.

Along with this letter, I am attaching the letter issued by your bank and the letter of reply given by me.

Thanks & Regards
Himanshu Bagh Yadav
Mo. [protected]
+2 photos
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Sep 8, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2022
IndusInd Bank Customer Care's response
Dear Mr. Yadav.
We wish to inform you that your account 201XXXXX775 has already closed on[protected].
Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com.

Regards,
IndusInd Bank Team
Verified Support
Sep 13, 2022
IndusInd Bank Customer Care's response
Dear Mr. Yadav,

We tried to contact you however unable to connect successfully. Please write to us on [protected]@indusind.com or contact our customer care services on[protected], for us to assist you further.

Regards,
Team IndusInd Bank
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