I recently received your response regarding my request for a duplicate NOC. I must say I am a bit surprised by the fees and the lengthy procedure involved in obtaining it. I believe that the NOC should be a part of the services provided in exchange for the loan, without additional charges. Additionally, as loan customers, we already paying interest to the bank as per rules to get back services whenever the customer needed. Comparatively, other banks and finance companies, like Axis Bank and Bajaj Finance company, have been able to provide me with a NOC quickly and conveniently, with just a simple email application and a few documentation or nominal charges.
I understand that every institution has its policies, however, the cost and process involved for the duplicate NOC have left me disappointed in considering IndusInd Bank as an option for my future banking or loan needs.
On Thu, Aug 10, 2023 at 5:57 PM IndusInd Bank wrote:
Dear Sir,
Greetings from Indusind Bank Limited!
With reference to your request for duplicate NOC, please visit your nearest Vehicle Finance branch and submit the below mentioned documents.
A fee of Rs.500/- only
An indemnity / affidavit to be executed on a Rs 100/- non judicial stamp paper
A formal police complaint copy (not FIR) for having misplaced the noc.
Once the above mentioned is fulfilled the NOC will be sent to branch within 15 days and you may collect the same.
For any further clarification please feel free to write back or you may reach out to your nearest vehicle finance branch. You may also call our toll-free no:[protected] and we will be glad to assist you further.
Thanking you and assuring you best of service
Thanks & Regards,
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