[Resolved]  Indusind Bank — Duplicate key not given by bank

Address:641010

I bought tvs jupiter on loan #tke03753h from indusind bank avinashi road branch, coimbatore and paid all the instalments promptly within the date provided and the loan was closed on april month itself and got noc and rc book endorsed. But i have not received the duplicate key which is with the bank yet. I have called that responsible person (Mr. Prakash[protected] and mr. Vinoth[protected] for the reimbursement of key but no response. And i have step in to that branch directly and asked for the key several times, for that also no response from them.
At the time of loan process indusind bank persons acting very friendly and after that their behaviour are very worst. Because of this issue how can i go to indusind bank for any loan and how to refer or suggest indusind bank to my friends and colleagues? Indusind bank failed to protect a single two wheeler key, then how can it protects money or such valuable things of customers. Such issue gives very poor representation about indusind bank. So understand my situation and take necessary steps in this regard.
Thank you,
Regards,
L. Bharanitharan
[protected]
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Aug 5, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
May 28, 2016
Updated by Bharani Tharan
I bought TVS Jupiter on loan #TKE03753H from Indusind bank Avinashi Road Branch, Coimbatore and paid all the instalments promptly within the date provided and the loan was closed on April month itself and got NOC and RC Book endorsed. But I have not received the duplicate key which is with the bank yet. I have called that responsible person (Mr.Prakash[protected] and Mr.Vinoth[protected] for the reimbursement of key but no response. And i have step in to that branch directly and asked for the key several times, for that also no response from them.
At the time of loan process Indusind Bank persons acting very friendly and after that their behaviour are very worst. Because of this issue how can i go to Indusind bank for any loan and how to refer or suggest Indusind bank to my friends and colleagues? Indusind Bank failed to protect a Single Two wheeler Key, then how can it protects money or such valuable things of customers. Such issue gives very poor representation about Indusind Bank. So understand my situation and take necessary steps in this regard.
Thank you,
Regards,
L.BHARANITHARAN
[protected]
Complaint comments 

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Duplicate Key not given by bank
Dear Customer,


We're immensely sorry for the inconvenience caused. We’ve escalated your concerns to our concerned department . Give us some time. Our Representative will get in touch with you shortly.


Thanks,
Team IndusInd Bank

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