Indusind Bank — Escalation of Cancellation of Credit Card

Address:

PATHANKOT

Respected sir,

My name is Ayan Gulati, Holder of NRI ACCOUNT in IndusInd bank.
I had applied for cancellation of Legend credit card since 1Month+, the bank staff at Pathankot branch are not helping me and delaying it for more than a month.

First, they made an FD of 1 Lakh for 24 months(without my permission), without informing me about the period and making it 24 months on their own. Its been 2 months. I'm telling them to cancel the FD as I don't want it.
I TOLD THEM TO CANCEL FD ON 5TH NOVEMBER. STILL THEY DIDN'T CANCEL.

Till this time Credit card was not issued. Still the inapt bank lady didn't cancel the FD.

They issued credit card with 90000 and now i've told them to cancel the credit card. They are delaying since one month saying they requested for joining fee waiver.

Please look into this matter and close my NRI account FD and Cancel my credit card.
I HAVE NOT ACTIVATED CREDIT CARD AND SUBMITTED IT TO PATHANKOT BRANCH on 24th NOVEMBER 2021.

I HAD A VERY HORRIBLE EXPERIENCE WITH THE INDUSIND, PATHANKOT BRANCH. PLEASE LOOK INTO THE MATTER.
I WILL CLOSE MY NRI ACCOUNT IN INDUSIND BANK IF MY MATTER IS NOT RESOLVED.

MUNISH MAHAJAN is the Branch Manager.

Ayan Gulati
Acc No.[protected]
FD Deposit Number:[protected]
Credit Card No: XXXX XXXX XXXX 9896
My contact: [protected]