As per the bank representative i was supposed to receive a card with no fees lifetime.
She told i will receive a powerbank with the card and i will be required to pay rs 500 initially.
I have received no gift and not used card even once as you have not provided any pin.
Now i am getting messages to pay an amount of rs575.
I request the bank to cancel my card and amount.
Aying that i am not interested now due to these issues.
However the bank replied by saying that no powerbank is given. Also told me to pay the amount which has now grown to rs 1100 by requesting pin from their customer care number.
Since i have not used the card even once and i don't intend to use it now due to their unprofessional attitude, why should i pay the amount.
They are also not closing my credit card.
I feel trapped and helpless. Was this information helpful? |
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