Dear sir
I just got indusind banky cr card where i have made 2 transaction of 37436 and 30000 on 13 and 15 feb and for both transaction i received call and message from the bank to convert it to emi so i made request to covert the amount into emi thru mobile app and during that process i was not informed that there will be file charges of 750 rs but the bank converted only 1 transaction into the emi and the second transaction was not converted into the emi and even it was not informed to me that my second transaction is not converted then
On 23 rd of March my card was charged by the 750 rs due without any notice to me which made my card overlimit on reciving message from the bank that my card reach over limit i immediately paid the amount to bring it under the limit but the bank even didn't not stop here they charged me over limit fee of 500 and then they charged me with intrest of 1690 on unpaid amount of 18000 and 1953 intrest on unbilled amount
Hence i made call to coustomer care and they took the request to refund all the charges and subject to approval and then my request got rejected and the bank even didn't inform me about it. Was this information helpful? |
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