[Resolved]  Indusind Bank — I have been billed more than once for the same transaction on the same day

Address:560032
Website:www.indusind.com

I used my credit card at a petrol bunk on 18th March 2017, whilst making a payment the first transaction was a failure due to poor server and did not get any message notification on my mobile . then I swiped again for swiped for 1000 rupees and also received notification on my mobile number.

After I got the months statement I see there has been 2 transaction on the same day.How can Indus approve 2 transaction and most pathetic situation that I did not even receive any transaction notification so that i could have caught hold of the Petrol bunk guys to reimbursement my money.

Contact number - [protected]
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May 17, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2017
IndusInd Bank Customer Care's response
Dear Customer,

Regret the inconvenience. We have forwarded your concerns to our relevant team. Our official will connect with you shortly.

Thanks,
Team IndusInd Bank
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