[Resolved] Indusind Bank — IMPS Timed Out - Money Debited from A/C

ItsSandeep

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

I made an IMPS transfer (Ref. #[protected] of Rs.6000 on 08/12/2014 from my Indusind a/c #[protected] to the beneficiary a/c [protected] of SBI. I got a SMS that the transaction was Timed Out and to checked with my bank (Screen shot attached). For the same Money got debited form my Indusind account but didn't credited to SBI account (Screen shot attached). Please take necessary steps to resolve the issue.

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Complaint marked as Resolved

The same is reverse credit in My Indusind Account on 11-12-2014. Thank you for your help. The same is reverse credit in My Indusind Account on 11-12-2014. Thank you for your help.

IndusInd Bank customer support has been notified about the posted complaint.

Dec 08, 2014

Updated by ItsSandeep Attached photo proofs

Verified Support

Dec 09, 2014

IndusInd Bank Customer Care's response Hi Sandeep,

We apologize for the inconvenience caused. Please share your contact details here or email at [protected]@indusind.com so that somebody from our team can call you at the earliest to assist you with your query.

Thanks,
Team IndusInd Bank