[Resolved]  Indusind Bank — INDUSIND Bank (Tosham)NOC not providing

Address:Tosham
Website:www.Indusind.com

We purchase HF Deluxe in May 2019 and finance with IndusInd for one year. I had payed all EMI timely, My Last EMI was done in March 2020. During the buying time Bank agent take extra money from me and that is found by me when i got the physical loan bond. Then i ask with bank agent he said that person not took any extra money. I raised the mail to corporate office of bank for provide the all details of taken down payment. And we found he had taken extra money, and his senior person called me said agent feel sorry and agree to refund the money. I got refund the money with in 2-3 day after the call by his money. After few days agent meet me on Hero service center and said he we see at the time of clearance of loan.

Now i am facing the issue NOC, because after unlock down the market in JUN/JUL-20 i went for NOC in Bank, and Bank team said the NOC not received from the head Office due to lock down. And note down the request for NOC. After many Follow-ups i got a SMS from IndusInd Bank Bhiwani for NOC Arrival at bank. With in 2 days i went in Tosham Bank where my loan suctioned for NOC & show the SMS of bank then Team denied for arrival of NOC at Tosham bank. then next day i went in Bhiwani Bank and they said Tosham bank will provide the NOC we are not authorised we will send these NOC to Tosham bank and take from there. after many times went in tosham bank in Sep-20 tosham bank was giving me 2-3 months old NOC that was valid for 2-3 days. Then i denied to take that NOC and ask for fresh valid NOC.

after that i have written may mails to IndusInd Bank for provide valid NOC. One tine we get response of mail, Bank agreed to provide and meet to bank manager. I went and meet with Bank manager but he said they have no any information. He will talk to head office and will revert me. but i didn't get any reply of manager.

Now bank manager and agent speak 3000 Rs. NOC other wise NOC will not provide me.
Was this information helpful?
No (0)
Yes (0)
Dec 7, 2021
Complaint marked as Resolved 
NOC Recieved
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2021
IndusInd Bank Customer Care's response
Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
Aug 11, 2021
Updated by Kherwals
Mob no. [protected]
Mail id [protected]@gmail.com
Verified Support
Aug 12, 2021
IndusInd Bank Customer Care's response
We have forwarded your concerns to our relevant team. We shall revert to you shortly
Aug 12, 2021
Updated by Kherwals
For your reference Tosham bank Manager Mr Rohtash mob No. [protected] and Bank Agent Mr Amit Mobile No [protected]. Those are asking to pay 3000 Rs for NOC.
Verified Support
Aug 13, 2021
IndusInd Bank Customer Care's response
Dear Customer,

We tried contacting you on your registered mobile number but could not get through. Please call us back at [protected] or let us know of a time convenient to call you. Alternatively we request you to call our helpline number for immediate assistance.

Further, we request you to please share us the below details to enble us to assist you further.

1. Loan Account Number
2. Vehicle Registration Number
3. Engine Number
4. Chassis Number

Regards,
Team IndusInd Bank
Aug 13, 2021
Updated by Kherwals
I haven't received any call from your side.

Loan No. HHT00987H
Vehicle No HR48C8430
Engine No. HA11E******4139
Chassis no. MBLH**********391
Aug 16, 2021
Updated by Kherwals
Dear IndusInd Team
Any update.
Aug 23, 2021
Updated by Kherwals
Any Update sir
Verified Support
Aug 31, 2021
IndusInd Bank Customer Care's response
Dear Customer,

We wish to inform you that our team is working on your concern vide Service Reference Number: 12437200. Request your co-operation in the interim.

Regards,
Team IndusInd Bank
Sep 01, 2021
Updated by Kherwals
Any update team

How much time do you need to solve my problem? You have already taken close to 20 days.

@Consumer Complaint Team Please highlight my problem and solve the problem as soon as possible.
Verified Support
Sep 16, 2021
IndusInd Bank Customer Care's response
Dear Customer,

We have responded to your concerns vide service reference number 12437200 on 16 September 2021. We trust the complaint raised by you has been resolved to your satisfaction. For any further queries, please call[protected] or write to us at [protected]@indusind.com

Regards,
Team IndusInd Bank
Oct 15, 2021
Updated by Kherwals
Thanks for providing the NOC,

But who will pay my remburssment o[censored]nnecessary went to branch so many times for follow ups and wasting of my useful time for unnecessary follow up
Oct 15, 2021
Updated by Kherwals
And what will be done with those employees who misbehaving with me and abusing me
Oct 20, 2021
Updated by Kherwals
Any update
Oct 26, 2021
Updated by Kherwals
Any update plz
Complaint comments 

Comments

Mob no. [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2165
    Pending
    50
    Resolved
    1320
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information