[Resolved] Indusind Bank — Indusind bank - waive off pre closure charges for my personal loan as quoted while applying loan

dalmia.tanay

from Pune, Maharashtra

Address:

Ghaziabad, Uttar Pradesh, 201010

I took a loan last year dec, 2015. Without my confirmation on the roi and processing fee my loan amount was disbursed. After repeated complain bank just provided me the agreement copy which the executive generally force to sign without filling full loan details. Also i was informed that the preclosure would be nil after 12 emi.
Hence you couldn't help me with roi and processing fee, so requesting you to waive off the preclosure charges and guide me a easy way to close the loan.

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May 12, 2017

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

IndusInd Bank Customer Care's response Dear Customer,

Greetings from IndusInd Bank.

This is with reference to your e-mail dated November 30, 2016, regarding your preclosure charges.

We request you to provide us your contact details, to enable us to assist you further.

Please feel free to contact us at [protected]@indusind.com for any further assistance

Thanks,
Team IndusInd Bank.

Dec 21, 2016

Updated by dalmia.tanay Not at all happy with the service provided by you guys . No solution at all . Just in the sake of applying loan you misguide the customer and falsely promise the customer .

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Comments

dalmia.tanay

from Pune, Maharashtra

Hi,
I have shared my details at [protected]@indusind.com .

Waiting for a positive response.

IndusInd Bank Customer Care's response, Dec 10, 2016

Verified Support

Dear Customer,

We unable to acknowledge the receipt of your email sent to [email protected], we request you to kindly resend it.

Thanks,
Team IndusInd Bank.

dalmia.tanay's [Complaint's author] reply, Dec 12, 2016

Hi,
I have received acknowledgment mail from [email protected], so not sure why you guys are unable to receive it . Forwarded it again .Also find my details below :

Mobile: +91 9899120190
EmailID: dalmia.tanay@gmail.com
Loan Account Number:- 701000143842.

dalmia.tanay's [Complaint's author] reply, Dec 26, 2016

Not at all happy with the service provided by you guys . No solution at all . Just in the sake of applying loan you misguide the customer and falsely promise the customer