[Resolved]  Indusind Bank — Loan against SBLC

I stay in Dubai. I opened an offshore account with HDFC bank to get loan against SBLC issued by my bank (Indusind). Based on the team's confirmation, I agreed with my builders in Dubai the date of Oct 4th for my property purchase.

HDFC failed to give me the funds against what they confirmed to me. My credit process are complete covering the credit verification and legal binding. At the last stage of sanction, the case is held up since September end and the team is not providing me any clarity as to what is happening to my funds.

My commitment with my builder is breached and I am clueless of what is happening to my funds. Team is not responding and the rare events of their response, the only keyword I see is "under process". I have lost my initial booking amount of AED 100K along with the booking unit. Hope you understand the situation I am in right now. Currently, I am negotiating with the builders to provide another option but I am not able to commit a date of funds arrival to them since my FD is locked in SBLC and my loan against the SBLC is not getting disbursed. I am completely stuck due to the indefinite delay caused by the bank and the uncertainties around them.

Appreciate a quick resolution for the same
Was this information helpful?
No (0)
Yes (0)
Nov 13, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2022
IndusInd Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.

Regards,
IndusInd Bank Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2165
    Pending
    50
    Resolved
    1320
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information