Indusind Bank — Payment not credited

jyotimalviya

from VARANASI, Uttar Pradesh

Jan 31, 2022

Address:

IndusInd Bank, D-59/105-67, CHANDRIKA NAGAR COLONY, SIGRA, VARANASI-221010

Amount paid ( Rs. 910.00) to IndusInd Bank credit card through Paytm Credit card payment (UPI Ref No:[protected] Order ID: [protected] dated 13th Jan, 2022 at 09:03PM.
Amount paid ( Rs. 1399.00) to IndusInd Bank credit card through Paytm Credit card payment (UPI Ref No:[protected] Order ID: [protected] dated 16th Jan, 2022 at 06:20PM.

My banker, SBI confirmed third party transfer of Rs. 910.00 vide their transaction id UPI/DR/[protected]/Paytm/Cr/PYTM/[protected]@/Oid17 dated 13.01.2022 AND
UPI/DR/[protected]/Paytm/Cr/PYTM/[protected]@/Oid17 dated 16.01.2022 respectively.
My concern is even after a laps of 15 days, IndusInd Bank not confirming the credit of both amount mentioned above and not even ready to listen my querries through their customer connect or online.

+2 photos

Was this information helpful?

No (0)

Yes (0)

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2022

IndusInd Bank Customer Care's response Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.

Feb 04, 2022

Updated by jyotimalviya Mrs. Jyoti Pandey,
[protected]

Feb 08, 2022

Updated by jyotimalviya Amount paid ( Rs. 910.00) to IndusInd Bank credit card through Paytm Credit card payment (UPI Ref No:[protected] Order ID: [protected] dated 13th Jan, 2022 at 09:03PM.
Amount paid ( Rs. 1399.00) to IndusInd Bank credit card through Paytm Credit card payment (UPI Ref No:[protected] Order ID: [protected] dated 16th Jan, 2022 at 06:20PM.

My banker, SBI confirmed third party transfer of Rs. 910.00 vide their transaction id UPI/DR/[protected]/Paytm/Cr/PYTM/[protected]@/Oid17 dated 13.01.2022 AND
UPI/DR/[protected]/Paytm/Cr/PYTM/[protected]@/Oid17 dated 16.01.2022 respectively.
My concern is even after a laps of 15 days, IndusInd Bank not confirming the credit of both amount mentioned above and not even ready to listen my querries through their customer connect or online.
Mrs. Jyoti Malviya,
[protected]

Mar 23, 2022

Updated by jyotimalviya despite elapsing more than a month no solution is given or refund the amount debited from my account. please update
Mrs. Jyoti Malviya,
[protected]