[Resolved]  Indusind Bank — Personal loan

Address:Pune, Maharashtra, 411005
Website:Www.Indusind.com

Applied for personal loan through deal4loans.com. Received call from Indusind bank personal offering interest rate of 13.99%, processing fee 1% and was willing to reduce it after approving documents. I applied for loan application with required documents. After a week received call saying that the loan is approved and now I need to sign the personal loan agreement. Executive came to my office and was desperate to get my signatures on loan agreement and also was asking for cheques in favor of Indusind bank.
I saw the personal loan agreement and found that the interest rate and other fields were not filled up and kept empty. I denied to sign the agreement but the executive started convincing me saying that they will send the application for approval and I will receive official confirmation regarding interest rate of 13.5 % and processing fees of 0.5%. I called up Indusind customer care and the executive was really helpful and told me that my loan application was still under process and told me not to sign any agreement till things are not finalized. So I denied signing this agreement and indusind personal urged me to visit head office for loan processing.
After going to head office, the manager started explaining me the loan process and... I told them clearly that I am not going to sign documents blindly by trusting you. He told me that your company comes in category C and you can get interest rate of 17.5 % and processing fees not less than 2%. Now these guys came to the point. So I politely told them sorry I can't afford this loan and asked them to cancel it.
This is how Indusind bank fools loan applicants.
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Nov 17, 2016
Complaint marked as Resolved 
I got in touch with IndusInd customer care. Reported the incident to [email protected]. They got in touch with the concerned department and I received call from IndusInd that they will fill up the complete agreement before asking me to sign it. This took around 3-4 days. Finally I received personal loan with the said interest rates and charges.
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2016
IndusInd Bank Customer Care's response
Dear Mr.Shah,

Greetings from IndusInd Bank.

This is with reference to your e-mail dated November 11, 2016, regarding the personal loan.

We regret for the inconvenience caused. We request you to provide us your contact details, to enable us to assist you further.

Please feel free to contact us at [protected]@indusind.com for any further assistance.

Thanks,
Team IndusInd Bank
Nov 12, 2016
Updated by Abhishek S Shah
My contact number is [protected]
Nov 12, 2016
Updated by Abhishek S Shah
Personal loan application number is 2124881 as per email communication from IndusInd.
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