[Resolved]  Indusind Bank — Pre payment of loan charges

Address:

induslnd bank feroz gandhi market ludhiana punjab

There is property loan running with Induslnd bank ludhiana punjab which we wanted to pay off ..as we r selling that property, Induslnd bank is charging 4% charge on the loan by saying that Rbi issued new rule of which no prior information was provided by the bank . we were requesting from past 3 month for the forcloser we did n't get any update . their employee named richa khatri offered us tht if we will nt close the loan they will reduced our interest rate so we refused that .
Than we received call from the bank that if we pay our last month installment as we did'nt pay as we were not getting any response from bank regarding the forcloser at that time mr amit kumar from the branch call n offer us that they will waived our 4%chargesof pre payment of loan charges bt we recieved call today from the bank from the same person he inform us that the charges will nt removed we have to pay that chages n the rules is isued by rbi they were sending us their apology for delay response only
please help us on this topic as soon as possible lap no is PLE00461N
PLE00924N
they have giving forcloser date till 5 th of febuary to pay off our loan amount otherwise they will add other panelties
from amul kashyap
ph no.[protected]
email [protected]@gmail.com