[Resolved]  Indusind Bank — Salary account has been credit with negative 5000 when it not even used from past 2 years

Address:Gurgaon, Haryana

My name is Deepak. I had a salary account in IndusInd and I had not access it from past 2 year. I now the guidelines that if it not get accessed it turn to saving account. But as per the guideline of RBI if an account is not being accessed from past 1 year it should be closed. And Indus has charged me 5000 for non maintenance. I ma not in state to pay this amount. What re procedure to close the account because cant accord to pay this unneccassary amoun.t
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Aug 7, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
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Hi Deepak,
We sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your contact details at [protected]@indusind.com us so that our official can get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank
Hi Deepak,
We sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your detailed concern and contact information at [protected]@indusind.com so that our official can get in touch with you at the earliest.

Thanks,
Team IndusInd Bank
Hi Team,

I had a
salary account with Indusind bank which is been converted to savings account
and I have been charged penalty of 2, 306.13 Dr
for non-maintenance which I am not ready to pay. I believe it is a 0 balance
account with indusind for basic savings account.

Moreover I
have not received any notification on this changes and I was under an
impression that my account will be closed as I have not used it for more that
2years for now.[As per RBI guide lines that account will be closed if it is not
assessed for about an year].
My name is MithileshPandey

I had a salary account in IndusInd and I had not access it from past 1 year. I now the guidelines that if it not get accessed it turn to saving account. But as per the guideline of RBI if an account is not being accessed from past 1 year it should be closed. And Indus has charged me 8284for non maintenance. I am not in state to pay this amount. What are procedure to close the account because cant accord to pay this unneccassary amount. Thank you
We request you to kindly write to us at [protected]@indusind.com for us to check and assist you further. You may also call on [protected] for immediate assistance.

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