[Resolved]  Indusind Bank — SBI Collect - Refund Money; Ref. No. : DUJ6426171

I, Kumar Premchand, used SBI Collect to pay my GOVT ENGG COLLEGE BHOJPUR exam fees of Rs. 3710 yesterday (31/08/2022) by scanning QR code through my IndusInd Mobile Bank app UPI and the amount was debited from my a/c but SBI Collect payment history is showing the status - Failure and Transaction Description - No Transaction record found. SBI Collect payment transaction reference number is DUJ6426171.

Kindly look into this matter ASAP.
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Oct 15, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2022
IndusInd Bank Customer Care's response
Dear Customer

We request you to write to us at [protected]@indusind.com to enable us to assist you.

Thanks
Team IndusInd Bank
 
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