Indusind Bank — Un-approved Signature debit card

This is to inform you that a request was raised for the debit card on[protected] on my account no. "[protected] " but i haven’t been informed about the charges and all for the debit card by the executive. If i was told that this debit card will cost me thousands of rupees as joining i would have not even asked for that. I only asked you guys that I didn’t received my welcome kit and i need a debit card for my use. He asked me to confirm the details for the debit card and i confirmed the details to him and i only talked to one executive and no other to confirm this special card . I am requesting you to dismiss the signature card on my account as i am not going to even activate or receive that card .

That is your internal mistake which happened and i am not going to pay a penny for that.
I hope you understand that why would i pay something around Rs[protected] /- for just a debit card on zero balance account.

I request to dismiss this card without any charges applied to my account otherwise i will have to file a dispute.

Regards,
Shantanu gupta
Mobile no. [protected]
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IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2022
IndusInd Bank Customer Care's response
Dear Mr. Gupta,
As per our discussion, we wish to inform you that your signature debit card has permanently blocked through case id[protected].
We trust concerns raised by you has been addressed. For future queried write directly to us at our email ID [protected]@indusind.com.
Regards,
Indusind bank Ltd.
Apr 29, 2022
Updated by Shan916
Hello, i have been charged for the signature card and my account is in Negative amount and i any amount which is deposited is getting charged for that signature card. Please reverse the charge and reverse the amount charged on the account otherwise i am not going to use that account from now onwards. I am just frustrated from your services from the day I opened an account in your bank.
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