Indusind Bank — unauthorised use of my credit card

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

I, kumuda chandra pradhan using induslnd credit card ([protected]), yesterday night at 11.22 pm, rs 30000/- debited from my credit card without any information. After first deduction i immediately called to customer care at 11.26 pm to block my card but my credit card was not blocked by customer care and, they have tried to debit 30000 again but it was not successful and again debited amount of 10000/- twice from my account.
Total rs 50000/- has been deducted from my credit card and there was no confirmation asked me like otp. This seems to be very serious security concern as i had taken your bank card and could not find security of my money.
As per received messages i found that amount may be transferred in a wallet of [protected] and also used some amount for paying of mobile bills. (All reference are enclosed)
It is request to please investigate this matter and get the amount back in my credit card and till then kindly block my card until i give you confirmation in written at your branch office.
Was this information helpful?
No (0)
Yes (0)
IndusInd Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir RJ 44 ua 0254 ( Rjs01380c) car lon complete
01 September 2017 my car NOC not received your bank process very slow
I am using indusind credit card since jan 2016 and never delay a single day in payment but in last month just i have 4 days overdue on my payment. For that they have charged me 6000/- interest, late fee charges, gst, over limit...i wanted everyone not to go with indusind credit, they will eat you like anything

Irfan [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2165
    Pending
    50
    Resolved
    1320
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information