[Resolved]  Indusind Bank — Unauthorized credit card charges

Address:

560048

This is a kind request for all the IndusInd Bank credit card customer, please do n't use IndusInd Bank CC, as they are making fool by committing wrong commitment..

April 2016, I was making the IndusInd bank credit card payment thru online payment gateway and my transaction got failed for 4 times. I called customer care IndusInd bank and shared all the information. The customer executive advised me, please make the payment & call customer care about the same.
I did the same as per his guidance & relaxed. Next month I got a late payment charges & called customer care for reversal. Got a confirmation for reversal but I am not getting any reversal for that. And after that I've not used the card and calling every month for the reversal, same response I am getting but nothing happening. Now my outstanding is INR 8100/- without spending a single penny. Finally one customer care executive confirmed me with positive assurance that make the payment, I'll check all your previous complain & 100% you will get reversal from May month. I made the payment & now they are saying reversal is not possible. Really they are chitters & making people, I am holding almost 6 credit cards and never faced this issue in any of them except this bank. They will force people & push the card with good node, but very poor service.

Few of my complains -
1733
49456
10863 - Rahul
659658 - Kanna
57424 - Hamid

Thanks,
Uttam