[Resolved]  Indusind Bank — Unexpected charges

Hi All,

Please be informed that I have a complaint regarding my credit card payment related.

As per concern I had a credit card which I already closed with full payment with closure fees on Feb 2020 and one more thing as per representative told me my total payment due is aprox 31000/- and with GST and foreclosure fee its aprox 33000/- and I paid 34800 aprox which they said means I done access of payments.

I thought it was closed but in few days I received couple of messages for payment 1789/-.
When I already requested to close my card and loan account and already pay my due with access of amount than why you I pay more.

Please take it on seriously note and waive my all due and close my account ASAP.

Regards
Atik Ahmed
[protected]
Was this information helpful?
No (0)
Yes (0)
Nov 12, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2021
IndusInd Bank Customer Care's response
Thank you for sharing your contact number .Please allow us some time to get back to you with an appropriate resolution.
Verified Support
Oct 03, 2021
IndusInd Bank Customer Care's response
We have raised your concern as on October 03, 2021 with reference number [protected].The request will be processed in 3 working days. We request you to write to us or contact our helpline number after the stipulated time frame to know the status of the referred request . For any further queries, please call[protected] or write to us at [protected]@indusind.com from your registered email-id.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2165
    Pending
    50
    Resolved
    1320
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information