[Resolved] Infibeam — Non delivery of product | |||
I booked a Air Conditioner on Infibeam.com on 22nd of May, Order Id[protected]. The Product was supposed to be delivered at Patna, Bihar address . Today, it is 11th of June and till now the product is not delivered.While booking the product the expected delivery was shown 7-8 working days, but today it is going to be around 16 working days and product is not delivered. |While calling to customer care executive, Every day they are saying the product will get delivered soon. I don't understand how much time more they will take to deliver the shipment. It seems they have booked the product with their preffered vendor Book my Packet.com. I even had a talk with them and not getting any proper response from their end. Also, Lodged a complaint with book my packet, complaint # 11985150. This is been quiet pathetic following up with Infibeam and Book my packet.Request, please take proper action against both Infibeam and Book my packet .com Rgds, Amit Sharma S/O Mohan Prasad Sharma [protected] [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Infibeam customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
744
Pending
0
Resolved
282
View all 744 Infibeam reviews & complaints
+91 79 6777 8777
+1 425 279 3741 [USA]
+91 79 4026 0260
9th Floor, A-Wing, Gopal Palace, Nehrunagar, Ahmedabad, Gujarat, India - 380015
View all Infibeam contact information
I have brought mobile from infibeam @14399/- on 11.10.14 but yet not shipped Order No. 13713081 Dated 11 Oct, 2014
Sub Order[protected]
Date Status
Oct 11, 2014 6:13:13 PM Your Order Has Been Approved For Processing
Oct 11, 2014 6:00:03 PM Your Order Has Been Placed Successfully
Delivery Promise: Ships By: Oct 15, 2014
I have contacted the customer care service and mailed to them many times, they never get product delivered and there is always one response that we are investigating, give us some time.
On 22.10.2014. they call me and say product not available you will alternate buy to product and after they always say forwarding to cancelation your request no. 146871 but it never update my order status and refund my amount till date.
Please help me...!!!