| Address: | 380015 | | Website: | www.infibeam.com |
Order id # 18915145
Sub order id : 28542061
Request id:289432
I have placed prepaid order on[protected] morning. at evening got tracking awb no of gati courier. i was happy after that thinking it will get deliver to me in 3 days
Tracked next day evening gati portal unable show information so called infibeam they said wait 1 more day to show on gati portal
I tracked that awb no on 14 july and still unable to get information on gati portal called gati they said wrong awb no.
O called again infibeam they said wait more after that i stop tracking awb no on gati portal and set mind to wait till they will deliver
10 days passed after getting awb no. my product unable to deliver
At 22th july i got call from gati customer care said at there branch end we are unable to deliver your order. so at that night i request infibeam.com my order section. requested cancel order due to delay.
I got request id:289432. didnt receive any call, mail or sms regarding this.
O next day evening i called infibeam. customer care. they said we wont cancel your order. i said i didn't receive item then why you cant. they said you refuse to get that at 20th july which i didn't. i told them. but they not listening. and said if you want we reship or you will be charged for restocking. i said i don't need product more its to late to arrive just cancel and refund my full money. after long telephonic conversation customer care said wait we will get touch with you soon
14 days passed my money stuck and i don't know when will get. Was this information helpful? | 
