[Resolved] Infibeam — Not receiving subscribed Touriosity Travelmag issues from Infibeam - Order ID 12041744 | |||
Dear Sir/Madam, This is inform you that I have not received the copies of Touriosity Travelmag (English, 1 Year) for the month of Jan, April, May, June, August 2014. I had suscribed for the magazine in December 2013, but never received the magazines on time. Every month I complain to Infibeam, but of no use. My money for magazine subscription is wasted. I have received only 3 Issues till now (for February, March, July 2014) after a lot of effort. I wrote a mail directly to Touriosity magazine, but I did not receive any reply. Please help. Having a lot of trouble receiving the suscribed magazines. thanks and regards, Siddharth G Was this information helpful? | |||
Complaint marked as Resolved
Closing the issue after receiving a call from Touriosity Travelmag, that they will resolve the issue regarding my non-receipt of Touriosity magazine and compensate by further increasing my subscription period for previously missed magazine issues. Infibeam customer support has been notified about the posted complaint. Verified Support Sep 01, 2014 Infibeam Customer Care's response Dear Customer, We are sorry for inconvenience caused to you. Would request you to confirm whether you have started receiving subscriptions from July will check with team accordingly and let you know. Regards, Infibeam.com | |||
 3 Comments | |||
Comments
Hello,
I want to close the issue after receiving a call from Touriosity Travelmag, that they will resolve the issue regarding my non-receipt of Touriosity magazine and compensate by further increasing my subscription period for previously missed issues. I hope I wont have any further inconvenience in this matter. Thanks.
I want to close the issue after receiving a call from Touriosity Travelmag, that they will resolve the issue regarding my non-receipt of Touriosity magazine and compensate by further increasing my subscription period for previously missed issues. I hope I wont have any further inconvenience in this matter. Thanks.
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We are sorry for any inconvenience that you might have faced in this regard.
Kindly note that the issue has been resolved with the subscriber after direct telephonic conversation with Touriosity Travelmag. The subscriber will be compensated accordingly.
Regards,
Touriosity Travelmag