[Resolved]  Infibeam — product not delivered

Address:Chennai, Tamil Nadu

Dear Sir/Madam.
I would like to inform you that my order id is # 12707549 I have booked on 27 Feb 2014 your website (infibeam.com) this product (sumsung metro E2252 silver mobile) and i payed full amount through net banking .But still now I am not received my booked items and I can't able to tracking also.So many times i have called your customer's care they also unable to give proper status.
So as soon as solve my problem and delivery my booked items.

Thanks & Regards,
Swarajya Swain.
Mail [protected]@live.com
Mob no-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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very poor service
Dear sir/ madam I humbly request you to please consider my complain seriously………….
Respected sir, I have ordered a microwave oven from Infibeam.com on 13 Dec 2014 and made prior payment through credit card and they assured the delivery within 7-10 days of placing the order with order no. 14087361 in the name of Shaila jain (Sagar M.P.) but product is still not delivered to me and after repeated contact to infibeam team no resolution have been taken till date.
Since last 20 days i have been contacting to infibeam for the status of my product, they assure me to product delivery but as I contact to infibeam they just hold my call and say that they will call back me at the end of the day still no call or status update from team.
After so much ignorance on 7/1/15 i requested to cancel my order and refund my money they agreed for the same and said me to refund money but even then no cancellation is processed and refund will be considered after cancellation of product. I am daily contacting infibeam team for the product status since then but no one is hearing me.
Dear consumer court members I request you to please take strict action against infibeam and help me
Dear sir/ madam I humbly request you to please consider my complain seriously………….
Respected sir, I have ordered a microwave oven from Infibeam.com on 13 Dec 2014 and made prior payment through credit card and they assured the delivery within 7-10 days of placing the order with order no. 14087361 in the name of Shaila jain (Sagar M.P.) but product is still not delivered to me and after repeated contact to infibeam team no resolution have been taken till date.
Since last 20 days i have been contacting to infibeam for the status of my product, they assure me to product delivery but as I contact to infibeam they just hold my call and say that they will call back me at the end of the day still no call or status update from team.
After so much ignorance on 7/1/15 i requested to cancel my order and refund my money they agreed for the same and said me to refund money but even then no cancellation is processed and refund will be considered after cancellation of product. I am daily contacting infibeam team for the product status since then but no one is hearing me.
Dear consumer court members I request you to please take strict action against infibeam and help me
Contact details:- Amit kumar jain
Mob. [protected] Email:- jn.[protected]@gmail.com

Fraud company

THE COMPANY IS A FRAUD COMPANY, MAKING FOOL OF THE PEOPLE THE CEO VISHAL METHA IS A FRAUD, DONT BUY ANY PRODUCT FROM THIS SITE MY CUSTOMER ID13321818, THESE PEOPLE JUST DONT DELIVER THE PRODUCTS INSPITE OF SHOWING PRODUCT IN STOCK,

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