[Resolved]  Infibeam — Product ordered never delivered, misbehaved

Address:

Bangalore, Karnataka

Hi,

I bought Western Digital WD 4 TB Network-My Book Live Duo from Infibeam on 28thof July 2014. They promised to ship the article by 31st of July. I waited till 4 Aug but since no reponse came. I had to call them several time. Later they said, shipping date has been changed to 9 Aug.

Later on 8 Aug they came back via mail and said we cant provide that product so take some other product. They offer USB hard drive instead of network hard drive. I requested them to provide Network hard drive only as alternative.

Their representative kept me on hold for several min and several time. Later they misbehaved and said "We dont have, we cant give the product. You can do whatever you want. Lodge complain where you want. We deal with such thing on daily basis."

I asked them to immediately refund my money then they said even that would take 7-10 days nothing less that that.

I needed that HDD on urgent basis and INFIBEAM troubled nd misbehaved big time. I am clueless about what to do. Kindly help me out with this.

I would never recommend infibeam to anyone since they do fraud marketing and false promises. They are cheaters

My Order no: 13385322
EMail: [protected]@hotmail.com
Mob: +91-[protected]

Thanks