Infibeam — Received bad product with poor packaging

Address:Pune, Maharashtra, 41105
Website:www.infibeam.com

Hi,
I've ordered phone (OrderID#[protected] thru www.infibeam.com,
they delivered on 27th June 2016 however product was with cheap packaging and bad quality so I've requested for refund on same day. Its been a month now that my issue is still unresolved with no proper update, whenever I call customer care +[protected], +[protected] they say allow us 24 hrs but it never ends.
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    Infibeam Phone
    +91 79 6777 8777
    +1 425 279 3741 [USA]
    +91 79 4026 0260
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    9th Floor, A-Wing, Gopal Palace, Nehrunagar, Ahmedabad, Gujarat, India - 380015
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