Infibeam — Worst product & customer service

Address:	Ahmedabad, Gujarat, 380015
Website:	www.infibeam.com

I have purchased the "voltas 18v iy 1.5 ton inverter split ac" from infibeam website on 29th apr'16. Received the product on 7th may'16 from gati courier, when i opened the indoor unit of the ac found defective and damaged piece.

Immediately i called up the customer care and shared the pics with the defective ones. Customer care team requested me to drop an email and it will be taken forward.

On 8th may'16 the installation person from voltas came and said the compressor is not properly fitted in the outdoor unit. And needs the outdoor unit to be opened and fixed. After checking with infibeam, technician went ahead with the installation, and after the installation found the compressor is making lot of noise. He given me the job sheet and said senior technician will come and attend on the problem.

On 9th may'16, senior technician from voltas came and found the compress is faulty and making lot of noise. He handed over the job sheet and took both the indoor and outdoor unit along with him.

I'm really very unhappy with the product, its a new inverter ac which i have purchased not the refurbished. I have dropped several emails and no proper response from the infibeam on this. Please don't cheat the people with the fake products.