Infibeam.com — Complaint regarding loss of mobile during shipment.

Address:

Ujjain, Madhya Pradesh

Dear Sir/ Madam, I have ordered one mobile phone to Infineam.com and my order no. is 12415410 dated 10.01.14 and that order should be reach on 14.01.14 nut I have received on 24.01.14 and when I open the shipment, I only found the mobile accessories in it i.e mobile is not there in the shipment. After that I mailed about 30 times to the concern person but I didn't get any response and when I told them to file a case in court then they told first send us the empty box and when we receive the same we replace your shipment. But I don't have trust on them, hence I request you to kindly do the needful please and suggest what I have to do. Thanking you Gaurav Gupta