InFocus — Complaint about the Infocus authorized service provider in karaikudi

Address:

Sivaganga, Tamil Nadu, 623504

I have infocus m350. This mobile not completed its one year warranty and had a simtray problem and mic problem. So that i went to infocus service center in karaikudi of tamilnadu state. There they asked me to wait for one week and told me that we will place order, once we received the order we will form you. Then i gave my mobile and waited for more than a week and i only called them to enquire my mobile status. One of a person there picked that call and ask me on line for a minute and he asked the other person about my mobile status. That person replied him that no need of placing order, ask him to come and collect there is no problem in that mobile. This person also replied me the same.. I went there to collect my mobile and came. But still i experience the same problem. My complaint is about the staff there, they are not responding to the customer properly. They didn't place any order of spare. For that i had to wait more than a week and spent 600 rupees for traveling to karaikudi.. I request you to take necessary action against them. I have to slap them for that.. This kind of irresponsible person can make infocus image to fall..